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12.09.2024

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FAQ

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Customer-FAQs

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3 Min Read

Do you disable service for non-payment?

Do you disable service for non-payment?
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We reserve the right to discontinue service due to non-payment, but we will make a commercially reasonable effort to contact a customer before disabling their production access to our services.

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Other Question Frequently Asked

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05.31.2024

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FAQ

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Customer-FAQs

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How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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Customer-FAQs

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3

What payment options do you offer?

Major credit cards and corporate billing.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I upgrade my subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.30.2024

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FAQ

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3

Where does the QUODD FX rates data come from?

The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

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05.31.2024

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FAQ

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Customer-FAQs

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How do I add IP addresses to my account?

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05.31.2024

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FAQ

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Customer-FAQs

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3

What happens if I exceed my paid hit volume?

QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

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05.31.2024

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Customer-FAQs

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FAQs

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What Support Plans do you offer?

QUODD offers three support options.

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05.31.2024

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FAQs

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Stocks and ETFs

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Does QUODD provide exchange-traded products (ETPs) data?

Yes, QUODD provides data on exchange-traded products.

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05.31.2024

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FAQs

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Stocks and ETFs

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What are the trading hours for BATS Exchange?

Click the available links to learn more about when the trading hours for BATS Exchange are.

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05.31.2024

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FAQs

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Stocks and ETFs

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What are the NASDAQ Stock Market trading hours?

The NASDAQ Stock Market trades from 9:30 AM to 4:00 PM EST. NASDAQLastSale data covers the normal session's open, high, low, and last prices, while volume includes both pre- and post-trading activity as per NASDAQ guidelines.

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD offer company distributions data?

Both cash and stock dividends are included in the QUODD Global Corporate Actions API.

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05.31.2024

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FAQs

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Stocks and ETFs

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What types of dividends does QUODD support in its equity APIs?

QUODD supports ordinary, extra, return of capital, capital gain long term, capital gain short term, franked dividend, and stock dividends in its equity APIs.

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