12.19.2024
|FAQs
|General-Help
|3 Min Read
What is your API availability?
QUODD targets 99.9% availability. View QUODD Availability.
Our availability is measured by an independent third party: Pingdom and is published daily in real-time.
BackOther Question Frequently Asked

05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 500 Error?
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.

05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.

05.31.2024
|FAQs
|Corporate Actions
|1
Does QUODD provide data on company mergers?
Yes, QUODD does provide data on company mergers.

05.31.2024
|FAQs
|Stocks and ETFs
|1
How often does QUODD update ETF holdings data?

05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD support survivorship bias in your historical stock data API?
Access historical prices with QUODD's Global Historical API, covering equities from 80+ global exchanges. Get open, high, low, close, volume, VWAP, TWAP, and more—data available since 1994 for U.S. exchanges and 2000 for most international markets.

05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.

05.31.2024
|FAQs
|Metals
|1
Does QUODD offer historical precious metal spot price data?
QUODD offer historical price data for Gold, Silver, Palladium, Platinum and other base metals in our QUODD Global Metals API.

05.21.2024
|FAQ
|3
Does Xignite offer historical crypto price data?

05.31.2024
|Products
|FAQs
|1
What is automatic identifier stitching?
Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.