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06.23.2026

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FAQs

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Troubleshooting

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3 Min Read

What is the cause of an HTTP 500 Error?

HTTP 500 Error Causes and Troubleshooting | QUODD
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You should never get a HTTP 500 error in normal operation mode. There are two causes for HTTP 500 errors:
1. A major problem on our side
2. A problem with your request.

The first thing you should do is examine possible problems with your request. 

Missing Required Parameters: All parameters with a non-string data type are required. This includes numerics, dates, booleans, and enumerations (which are really numerics). Only missing string values will not cause an HTTP 500 error.


Mis-typed Enumerations: Enumerations are case-sensitive. Make sure you look at the list of valid values in the SOAP, GET or POST description. Our test form makes it easy by using drop-downs but your code must be correct. For instance, you may get the following response if you omit an integer parameter: "System.ArgumentException: Cannot convert to System.Int32" .

If your request is valid and the problem persists, please reach out support@quodd.com

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Other Question Frequently Asked

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05.31.2024

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FAQs

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Metals

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Can QUODD help me display gold prices on my website?

The Global Metals offers real-time price quotes for gold, silver, and other precious metals and can easily be integrated into an e-commerce website or shopping cart.

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05.31.2024

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FAQs

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Metals

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Does QUODD offer historical precious metal spot price data?

QUODD offer historical price data for Gold, Silver, Palladium, Platinum and other base metals in our QUODD Global Metals API.

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05.31.2024

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FAQs

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Stocks and ETFs

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Does QUODD support survivorship bias in your historical stock data API?

Access historical prices with QUODD's Global Historical API, covering equities from 80+ global exchanges. Get open, high, low, close, volume, VWAP, TWAP, and more—data available since 1994 for U.S. exchanges and 2000 for most international markets.

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05.31.2024

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FAQs

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Stocks and ETFs

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1

What ETF historical data does QUODD provide for fund flows?

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

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05.31.2024

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Products

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FAQs

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1

Automatic Identifier Stitching Explained | QUODD

Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.

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05.31.2024

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FAQs

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Corporate Actions

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Missing CUSIP and ISIN Data in Corporate Actions API | QUODD

The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.

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05.31.2024

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FAQs

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Corporate Actions

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Event Identifier in Corporate Actions API | QUODD

The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.

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05.31.2024

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FAQs

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Free Trial

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What Happens When Your Free Trial Expires? | QUODD

When your free trial expires you will receive an outcome of 'Registration Error'.

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05.31.2024

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Products

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FAQs

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Is it possible to point to an QUODD IP address instead of an URL?

No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones

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05.31.2024

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FAQs

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General-Help

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How does QUODD define a hit?

QUODD defines a "hit" as a measurement of how much data is requested per API call.

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05.31.2024

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FAQs

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Corporate Actions

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Optional Payments in Corporate Actions API Guide | QUODD

You may see multiple records for the same event, this happens when an issuer announces more than one payment option for shareholders.

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