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12.19.2024

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FAQs

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Troubleshooting

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3 Min Read

What is the cause of an HTTP 500 Error?

What is the cause of an HTTP 500 Error?
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You should never get a HTTP 500 error in normal operation mode. There are two causes for HTTP 500 errors:
1. A major problem on our side
2. A problem with your request.

The first thing you should do is examine possible problems with your request. 

Missing Required Parameters: All parameters with a non-string data type are required . This includes numerics, dates, booleans, and enumerations (which are really numerics). Only missing string values will not cause an HTTP 500 error.
Mis-typed Enumerations: Enumerations are case-sensitive. Make sure you look at the list of valid values in the SOAP, GET or POST description. Our test form makes it easy by using drop-downs but your code must be correct. For instance, you may get the following response if you omit an integer parameter: "System.ArgumentException: Cannot convert to System.Int32" .

If your request is valid and the problem persists, please reach out support@quodd.com

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Other Question Frequently Asked

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What is your API availability?

QUODD targets 99.9% availability.

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What is automatic identifier stitching?

Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.

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Troubleshooting

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What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

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Corporate Actions

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Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

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FAQs

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Corporate Actions

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1

Why are there missing data points in the Corporate Actions API?

If the GlobalCorporateActions API event was canceled then some data points may be missing.

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Corporate Actions

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1

Why are the CUSIP and ISIN fields blank in the Corporate Actions API?

The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.

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FAQs

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Corporate Actions

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Does QUODD provide private company corporate actions data?

The QUODD Global Corporate Actions API provides corporate actions data for public companies' events such as stock splits, dividends, mergers, and spinoffs.

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FAQs

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Corporate Actions

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1

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Products

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1

What is CompositeIdentifier?

A custom QUODD input parameter that allows users to pinpoint a single event record down to the instrument level.

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Corporate Actions

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1

Why would an event not have Event Notes in the Corporate Actions API?

Event Notes are dependent on company announcements.

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FAQs

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Corporate Actions

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1

Why does the paid security object in the Corporate Actions API only contains an ISIN?

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