You should never get a HTTP 500 error in normal operation mode. There are two causes for HTTP 500 errors:
1. A major problem on our side
2. A problem with your request.
The first thing you should do is examine possible problems with your request.
Missing Required Parameters: All parameters with a non-string data type are required . This includes numerics, dates, booleans, and enumerations (which are really numerics). Only missing string values will not cause an HTTP 500 error.
Mis-typed Enumerations: Enumerations are case-sensitive. Make sure you look at the list of valid values in the SOAP, GET or POST description. Our test form makes it easy by using drop-downs but your code must be correct. For instance, you may get the following response if you omit an integer parameter: "System.ArgumentException: Cannot convert to System.Int32" .
If your request is valid and the problem persists, please reach out support@quodd.com
All FAQs
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|Products
|FAQs
|1
Are the treasury rate figures published in QUODD Money Markets and Rates yields or discount rates?
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
05.31.2024
|FAQs
|Free Trial
|1
Does QUODD offer a free market data API trial?
Yes, QUODD offers a free market data API trial.
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.31.2024
|FAQs
|General-Help
|3
Are you ever down due to maintenance?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
06.03.2024
|Crypto & FX
|FAQ
|3
How often are QUODD forex rates data refreshed?
The Global Currencies API provides real-time forex data which is updated in true real-time as new quotes are issued by market participants.