03.23.2026
|FAQ
|Customer-FAQs
|3 Min Read
How do I add IP addresses
to my QUODD Account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication. We offer alphanumeric static tokens, or encrypted tokens, which is a more secure method. These tokens will expire after a predetermined amount of time (usually 30 minutes).
To manage your API tokens, please visit https://www.quodd.com/MyAccount/#/api/tokens
BackOther Question Frequently Asked
05.31.2024
|Products
|FAQs
|1
Is it possible to point to an QUODD IP address instead of an URL?
No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|Products
|FAQs
|1
What is IdentifierAsOfDate?
The GlobalHistorical and GlobalCorporateActions APIs include the IdentifierAsOfDate input field, which returns the known active date of the provided identifier. If this value is left blank, the value will default to the current date.
05.31.2024
|Products
|FAQs
|1
Does the IPO share count number include underwriter options?
The IPO does not share count numbers including underwriter options. The IPO offering size reflects the base offering of shares only.
05.31.2024
|Products
|FAQs
|1
Why isn't the 'volume' field always populated in QUODD Global Indices?
The 'volume' field is not aways populated for all indices, and will vary on whether we receive this value from this particular index and index group.
05.31.2024
|FAQs
|Corporate Actions
|1
What Is Event Identifier in the corporate actions API?
The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.
05.31.2024
|FAQs
|Corporate Actions
|1
How do I find a merger event in GetMergers in the Corporate Actions API?
In the QUODD Global Corporate Actions API we offer the GetMergers endpoint which returns merger events for a given identifier and date range.