06.18.2026
|FAQ
|Customer-FAQs
|3 Min Read
How do I add IP addresses
to my QUODD Account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication. We offer alphanumeric static tokens, or encrypted tokens, which is a more secure method. These tokens will expire after a predetermined amount of time (usually 30 minutes).
To manage your API tokens, please visit https://www.quodd.com/MyAccount/#/api/tokens
BackOther Question Frequently Asked
05.31.2024
|Products
|FAQs
|1
Is it possible to point to an QUODD IP address instead of an URL?
No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my QUODD subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
Payment Options and Billing Information | QUODD
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3
Does QUODD disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|Customer-FAQs
|FAQs
|3
Support Plans and Service Options | QUODD
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
Exceeded Paid API Hit Volume: What Happens Next? | QUODD
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.13.2024
|Demos
|3
Add Real-Time Stock Quotes to Excel
05.31.2024
|FAQs
|Exchange Fees
|3
Why do I have to pay QUODD and the exchange to use data?
There is a difference between licensing the rights to use the data with the data owner (the exchange) and buying a service to gain access to the data (your vendor, i.e., QUODD).
05.31.2024
|FAQs
|Corporate Actions
|1
Why Paid Security Objects Only Include ISINs | QUODD
05.21.2024
|FAQ
|3
Can I call QUODD APIs securely?
All QUODD financial data APIs can be called securely over HTTPS using SSL.
05.31.2024
|FAQs
|Corporate Actions
|1