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203 - Hero Blog

12.09.2024

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FAQ

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Customer-FAQs

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3 Min Read

Do you disable service for non-payment?

Do you disable service for non-payment?
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We reserve the right to discontinue service due to non-payment, but we will make a commercially reasonable effort to contact a customer before disabling their production access to our services.

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Other Question Frequently Asked

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08 - Featured Blog Post
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05.31.2024

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FAQ

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Customer-FAQs

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How do I upgrade my subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.31.2024

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FAQ

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Customer-FAQs

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What payment options do you offer?

Major credit cards and corporate billing.

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05.31.2024

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FAQ

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Customer-FAQs

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How do I add IP addresses to my account?

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05.31.2024

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Customer-FAQs

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How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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FAQs

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General-Help

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What is your API availability?

QUODD targets 99.9% availability.

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05.31.2024

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Customer-FAQs

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What happens if I exceed my paid hit volume?

QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

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05.30.2024

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Where does the QUODD FX rates data come from?

The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

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05.31.2024

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FAQs

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Troubleshooting

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What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

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05.31.2024

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FAQs

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Metals

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Can QUODD help me display gold prices on my website?

The Global Metals offers real-time price quotes for gold, silver, and other precious metals and can easily be integrated into an e-commerce website or shopping cart.

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05.31.2024

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Stocks and ETFs

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Does QUODD offer ETF reference and exposure data?

Yes, QUODD provides ETF reference and exposure data as part of the Global ETFs.

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05.31.2024

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FAQs

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Stocks and ETFs

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What ETF historical data does QUODD provide for fund flows?

Does Xignite offer historical crypto price data?

05.21.2024

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FAQ

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Does Xignite offer historical crypto price data?

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