05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my QUODD subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
Does QUODD disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my QUODD account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQ
|Customer-FAQs
|3
Exceeded Paid API Hit Volume: What Happens Next? | QUODD
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|Customer-FAQs
|FAQs
|3
Support Plans and Service Options | QUODD
QUODD offers three support options.
05.31.2024
|FAQs
|Troubleshooting
|3
HTTP 500 Error Causes and Troubleshooting | QUODD
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.
05.31.2024
|FAQs
|Troubleshooting
|3
HTTP 403 Error Causes and Solutions | QUODD
A 403 Error indicates that we have blocked access to our computers from your computer.
05.31.2024
|FAQs
|Troubleshooting
|3
Registration Error: Maximum Unregistered Requests Exceeded | QUODD
There are two reasons for encountering this error...
05.31.2024
|FAQs
|Free Trial
|1
What Happens When Your Free Trial Expires? | QUODD
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Stocks and ETFs
|1
NASDAQ Last Sale Volume Discrepancies Explained | QUODD
QUODD receives the NLS feed and NASDAQ's website reflects the volume from the NLS Plus feed.
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...