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06.23.2026

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FAQ

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Customer-FAQs

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3 Min Read

What payment options do you offer?

Payment Options and Billing Information | QUODD
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We support two payment options:

 

  1. Major Credit Cards: We will charge your card automatically each billing period and send an invoice indicating that your card has been charged.

  2. Corporate Billing: We will send a payable invoice by check (if you are located within the U.S.) or wire transfer (if you are located internationally).
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Other Question Frequently Asked

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05.31.2024

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Customer-FAQs

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3

How do I upgrade my QUODD subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.31.2024

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FAQ

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Customer-FAQs

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3

Does QUODD disable service for non-payment?

QUODD can discontinue service due to non-payment. Will contact customer before doing so.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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FAQ

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Customer-FAQs

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3

Exceeded Paid API Hit Volume: What Happens Next? | QUODD

QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I add IP addresses to my QUODD account?

Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.

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05.31.2024

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Customer-FAQs

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FAQs

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3

Support Plans and Service Options | QUODD

QUODD offers three support options.

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05.31.2024

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Products

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FAQs

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1

Can QUODD APIs be called from multiple locations?

Yes, QUODD APIs can be called from multiple locations.

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05.31.2024

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FAQs

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Troubleshooting

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3

Registration Error: Maximum Unregistered Requests Exceeded | QUODD

There are two reasons for encountering this error...

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD provide private company corporate actions data?

The QUODD Global Corporate Actions API provides corporate actions data for public companies' events such as stock splits, dividends, mergers, and spinoffs.

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05.30.2024

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3

Where does the QUODD FX rates data come from?

The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

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05.31.2024

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FAQs

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Free Trial

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Does QUODD offer a free market data API trial?

Yes, QUODD offers a free market data API trial.

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05.31.2024

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FAQs

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Stocks and ETFs

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Why BATS (CBOE) Trading Volume Appears Lower | QUODD

The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.

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