05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 500 Error?
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Why is the volume on BATS (CBOE) lower than other exchanges?
The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.
05.31.2024
|FAQs
|Stocks and ETFs
|1
When will historical prices be updated from a stock split on a given date?
The historical prices will be adjusted historically from the ex-date of the corporate action.
05.30.2024
|FAQ
|3
Equity+ Installation Instructions
First install Java to be able to Equity+.