05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...
05.30.2024
|FAQ
|3
Equity+ Installation Instructions
First install Java to be able to Equity+.
05.31.2024
|FAQs
|Free Trial
|1
What happens when my free trial expires?
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Corporate Actions
|1
Why are there multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API?
There are multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API when an issuer announces more than one payment option for shareholders.
05.31.2024
|FAQs
|Free Trial
|1
Does QUODD offer a free market data API trial?
Yes, QUODD offers a free market data API trial.