05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD provide exchange-traded products (ETPs) data?
Yes, QUODD provides data on exchange-traded products.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD offer ETF reference and exposure data?
Yes, QUODD provides ETF reference and exposure data as part of the Global ETFs.
05.31.2024
|FAQs
|Stocks and ETFs
|1
What are the NASDAQ Stock Market trading hours?
The NASDAQ Stock Market trades from 9:30 AM to 4:00 PM EST. NASDAQLastSale data covers the normal session's open, high, low, and last prices, while volume includes both pre- and post-trading activity as per NASDAQ guidelines.
05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.