05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my QUODD subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
Does QUODD disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my QUODD account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQ
|Customer-FAQs
|3
Payment Options and Billing Information | QUODD
Major credit cards and corporate billing.
05.31.2024
|Customer-FAQs
|FAQs
|3
Support Plans and Service Options | QUODD
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
Exceeded Paid API Hit Volume: What Happens Next? | QUODD
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|Products
|FAQs
|1
Is it possible to point to an QUODD IP address instead of an URL?
No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Stocks and ETFs
|1
NASDAQ Last Sale Volume Discrepancies Explained | QUODD
QUODD receives the NLS feed and NASDAQ's website reflects the volume from the NLS Plus feed.
05.31.2024
|FAQs
|Free Trial
|1
What Happens When Your Free Trial Expires? | QUODD
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Corporate Actions
|1
Why are there multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API?
There are multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API when an issuer announces more than one payment option for shareholders.
05.31.2024
|FAQs
|Free Trial
|1
Does QUODD offer a free market data API trial?
Yes, QUODD offers a free market data API trial.