05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Why does the volume from NASDAQ Last Sale not match the Last Sale volume on nasdaq.com?
QUODD receives the NLS feed and NASDAQ's website reflects the volume from the NLS Plus feed.
05.31.2024
|FAQs
|Free Trial
|1
What happens when my free trial expires?
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.
05.31.2024
|Products
|FAQs
|1
What is IdentifierAsOfDate?
The GlobalHistorical and GlobalCorporateActions APIs include the IdentifierAsOfDate input field, which returns the known active date of the provided identifier. If this value is left blank, the value will default to the current date.
05.21.2024
|FAQ
|3
Can I call QUODD APIs securely?
All QUODD financial data APIs can be called securely over HTTPS using SSL.