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203 - Hero Blog

12.19.2024

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FAQ

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Customer-FAQs

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3 Min Read

What happens if I exceed
my paid hit volume?

What happens if I exceed my paid hit volume?
0:17

QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.

Contact QX Marketplace Support at customersuccess@xignite.com to learn about upgrading.

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Other Question Frequently Asked

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08 - Featured Blog Post
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05.31.2024

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Customer-FAQs

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3

How do I add IP addresses to my account?

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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FAQ

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Customer-FAQs

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3

What payment options do you offer?

Major credit cards and corporate billing.

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05.31.2024

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FAQs

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General-Help

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3

How does QUODD define a hit?

QUODD defines a "hit" as a measurement of how much data is requested per API call.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I upgrade my subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.31.2024

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FAQs

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Free Trial

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1

What happens when my free trial expires?

When your free trial expires you will receive an outcome of 'Registration Error'.

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05.30.2024

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3

Equity+ Installation Instructions

First install Java to be able to Equity+.

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05.31.2024

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Customer-FAQs

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3

Do you disable service for non-payment?

QUODD can discontinue service due to non-payment. Will contact customer before doing so.

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05.30.2024

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FAQ

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3

Where does the QUODD FX rates data come from?

The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...

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05.31.2024

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Customer-FAQs

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FAQs

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3

What Support Plans do you offer?

QUODD offers three support options.

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05.31.2024

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FAQs

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Free Trial

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1

How many hits do I get with my free trial?

The number of hits varies per service. Account hit credits and usage is available under your account.

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05.31.2024

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FAQs

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Free Trial

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How do I check how many hits I have left on my QUODD trial?

Check available hits under your account.

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