05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my QUODD account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my QUODD subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
Payment Options and Billing Information | QUODD
Major credit cards and corporate billing.
05.31.2024
|Customer-FAQs
|FAQs
|3
Support Plans and Service Options | QUODD
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
Does QUODD disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQs
|Free Trial
|1
How many hits do I get with my free trial with QUODD?
The number of hits varies per service. Account hit credits and usage is available under your account.
05.31.2024
|FAQs
|Free Trial
|1
How do I check how many hits I have left on my QUODD trial?
Check available hits under your account.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Metals
|1
Can QUODD help me display gold prices on my website?
The Global Metals offers real-time price quotes for gold, silver, and other precious metals and can easily be integrated into an e-commerce website or shopping cart.
05.31.2024
|FAQs
|Free Trial
|1
What Happens When Your Free Trial Expires? | QUODD
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Exchange Fees
|3
Why do I have to pay QUODD and the exchange to use data?
There is a difference between licensing the rights to use the data with the data owner (the exchange) and buying a service to gain access to the data (your vendor, i.e., QUODD).