05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
Since IPs are static and not secure, authentication via IP is not supported as a method of authentication.
05.31.2024
|FAQs
|Free Trial
|1
How many hits do I get with my free trial?
The number of hits varies per service. Account hit credits and usage is available under your account.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQs
|Free Trial
|1
Can I cancel my free trial registration?
Free trial registration expires after 7 days or send an email to sale@quodd.com.
05.31.2024
|FAQs
|Free Trial
|1
What happens when my free trial expires?
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...
05.31.2024
|FAQs
|Free Trial
|1
How do I check how many hits I have left on my QUODD trial?
Check available hits under your account.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQs
|Free Trial
|1
What are the terms and conditions of a free trial?
Visit https://www.quodd.com/terms-and-conditions/ for full term and condiditons.
05.31.2024
|Customer-FAQs
|FAQs
|3
What Support Plans do you offer?
QUODD offers three support options.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.