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12.19.2024

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FAQs

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Troubleshooting

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3 Min Read

What is the cause of an HTTP 403 Error?

What is the cause of an HTTP 403 Error?
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A 403 Error indicates that we have blocked access to our computers from your computer. This is extremely unlikely and we will attempt to warn you before taking such a drastic step. One possible reason for this can be that your requests are somehow affecting, maybe even crashing our servers. This could be caused by a malformation of your requests or some problem on our part. In any case, we had to block your IP to prevent further crashes.

Please contact our support team (support@quodd.com) to address this issue so that we can reactivate your IP.

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Other Question Frequently Asked

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 500 Error?

There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

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05.31.2024

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FAQs

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Troubleshooting

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3

RegistrationError: {Service}: Maximum number of unregistered requests exceeded

There are two reasons for encountering this error...

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05.31.2024

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Products

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FAQs

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1

What is an API Token?

An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

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05.31.2024

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FAQs

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Corporate Actions

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Why would an event not have Event Notes in the Corporate Actions API?

Event Notes are dependent on company announcements.

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05.31.2024

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FAQs

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Corporate Actions

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What are Optional Payments in the Corporate Actions API?

You may see multiple records for the same event, this happens when an issuer announces more than one payment option for shareholders.

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD provide private company corporate actions data?

The QUODD Global Corporate Actions API provides corporate actions data for public companies' events such as stock splits, dividends, mergers, and spinoffs.

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05.31.2024

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FAQs

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Exchange Fees

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3

Why do I have to pay QUODD and the exchange to use data?

There is a difference between licensing the rights to use the data with the data owner (the exchange) and buying a service to gain access to the data (your vendor, i.e., QUODD).

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05.31.2024

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FAQs

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Corporate Actions

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What are Dissenters' Rights in the Corporate Actions API?

Dissenters' Rights are defined as a possible payout option for a shareholder in which the shareholder may elect to be paid out in the ‘fair value’ of the currently held shares.

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05.31.2024

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FAQ

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Customer-FAQs

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Do you disable service for non-payment?

QUODD can discontinue service due to non-payment. Will contact customer before doing so.

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05.31.2024

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FAQs

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Stocks and ETFs

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1

How often does QUODD update ETF holdings data?

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD offer company distributions data?

Both cash and stock dividends are included in the QUODD Global Corporate Actions API.

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