12.19.2024
|FAQs
|Troubleshooting
|3 Min Read
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer. This is extremely unlikely and we will attempt to warn you before taking such a drastic step. One possible reason for this can be that your requests are somehow affecting, maybe even crashing our servers. This could be caused by a malformation of your requests or some problem on our part. In any case, we had to block your IP to prevent further crashes.
Please contact our support team (support@quodd.com) to address this issue so that we can reactivate your IP.
BackOther Question Frequently Asked

05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...

05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 500 Error?
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

05.31.2024
|Products
|FAQs
|1
What is an API Token?
An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

05.31.2024
|FAQs
|Corporate Actions
|1
Why would an event not have Event Notes in the Corporate Actions API?
Event Notes are dependent on company announcements.

05.31.2024
|FAQs
|Stocks and ETFs
|1
How often does QUODD update ETF holdings data?

05.31.2024
|FAQs
|Corporate Actions
|1
Does QUODD provide data on company mergers?
Yes, QUODD does provide data on company mergers.

05.31.2024
|FAQs
|General-Help
|3
What is your API availability?
QUODD targets 99.9% availability.

05.31.2024
|FAQs
|Corporate Actions
|1
What Is Event Identifier in the corporate actions API?
The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.

05.31.2024
|FAQs
|Corporate Actions
|1
What are Optional Payments in the Corporate Actions API?
You may see multiple records for the same event, this happens when an issuer announces more than one payment option for shareholders.

05.31.2024
|FAQs
|Corporate Actions
|1
Why are there multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API?
There are multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API when an issuer announces more than one payment option for shareholders.

05.31.2024
|FAQs
|Corporate Actions
|1
Why are the CUSIP and ISIN fields blank in the Corporate Actions API?
The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.