06.23.2026
|FAQs
|Troubleshooting
|3 Min Read
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer. This is extremely unlikely and we will attempt to warn you before taking such a drastic step. One possible reason for this can be that your requests are somehow affecting, maybe even crashing our servers. This could be caused by a malformation of your requests or some problem on our part. In any case, we had to block your IP to prevent further crashes.
Please contact our support team (support@quodd.com) to address this issue so that we can reactivate your IP.
BackOther Question Frequently Asked
05.31.2024
|FAQs
|Troubleshooting
|3
HTTP 500 Error Causes and Troubleshooting | QUODD
There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.
05.31.2024
|FAQs
|Troubleshooting
|3
Registration Error: Maximum Unregistered Requests Exceeded | QUODD
There are two reasons for encountering this error...
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|Products
|FAQs
|1
API Token Explained: Definition and Usage | QUODD
An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.
05.31.2024
|FAQs
|General-Help
|3
API Availability and Uptime Information | QUODD
QUODD targets 99.9% availability.
05.31.2024
|Products
|FAQs
|1
Is there an option to return QUODD data in JSONP format?
All QUODD APIs support both JSON and JSONP formats. To return data using the JSON format, use "json" as the extension for the service on the URL call.
05.31.2024
|Products
|FAQs
|1
Is it possible to point to an QUODD IP address instead of an URL?
No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones
05.31.2024
|Products
|FAQs
|1
What is the maximum number of symbols (or identifiers) supported in QUODD APIs?
As a rule of thumb, we suggest 200 symbols as a maximum per call.
05.31.2024
|FAQs
|Exchange Fees
|3
Why do I have to pay QUODD and the exchange to use data?
There is a difference between licensing the rights to use the data with the data owner (the exchange) and buying a service to gain access to the data (your vendor, i.e., QUODD).
05.31.2024
|FAQs
|Metals
|1
Can QUODD help me display gold prices on my website?
The Global Metals offers real-time price quotes for gold, silver, and other precious metals and can easily be integrated into an e-commerce website or shopping cart.
05.31.2024
|FAQs
|Stocks and ETFs
|1
How often does QUODD update ETF holdings data?
05.31.2024
|FAQs
|Stocks and ETFs
|1