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12.19.2024

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FAQs

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Troubleshooting

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3 Min Read

What is the cause of an HTTP 403 Error?

What is the cause of an HTTP 403 Error?
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A 403 Error indicates that we have blocked access to our computers from your computer. This is extremely unlikely and we will attempt to warn you before taking such a drastic step. One possible reason for this can be that your requests are somehow affecting, maybe even crashing our servers. This could be caused by a malformation of your requests or some problem on our part. In any case, we had to block your IP to prevent further crashes.

Please contact our support team (support@quodd.com) to address this issue so that we can reactivate your IP.

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Other Question Frequently Asked

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05.31.2024

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FAQs

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Troubleshooting

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3

RegistrationError: {Service}: Maximum number of unregistered requests exceeded

There are two reasons for encountering this error...

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 500 Error?

There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

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05.31.2024

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Products

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FAQs

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1

What is an API Token?

An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

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05.31.2024

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Products

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FAQs

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1

Is it possible to point to an QUODD IP address instead of an URL?

No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones

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05.31.2024

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Products

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FAQs

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1

Is there an option to return QUODD data in JSONP format?

All QUODD APIs support both JSON and JSONP formats. To return data using the JSON format, use "json" as the extension for the service on the URL call.

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05.31.2024

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FAQ

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Customer-FAQs

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3

How do I check my Account status?

You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.

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05.31.2024

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FAQs

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Corporate Actions

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What is CompositeIdentifier in the corporate actions API?

The GlobalCorporateActions API includes CompositeIdentifier, a customer QUODD input parameter that allows users to pinpoint a single even record down to the instrument level.

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05.31.2024

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FAQs

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General-Help

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3

What is your API availability?

QUODD targets 99.9% availability.

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05.31.2024

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FAQs

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Corporate Actions

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1

Why are the CUSIP and ISIN fields blank in the Corporate Actions API?

The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.

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05.31.2024

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Products

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FAQs

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1

What is automatic identifier stitching?

Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.

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05.31.2024

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Products

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FAQs

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1

What Security Identifiers does QUODD APIs support?

QUODD offers a wide range of security identifiers.

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05.21.2024

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FAQ

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3

Can I call QUODD APIs securely?

All QUODD financial data APIs can be called securely over HTTPS using SSL.

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