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12.19.2024

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FAQs

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Troubleshooting

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3 Min Read

RegistrationError: {Service}: Maximum number of unregistered requests exceeded

RegistrationError: {Service}: Maximum number of unregistered requests exceeded
0:51

The full message of the error you may encounter is:
RegistrationError: {Service}: Maximum number of unregistered requests exceeded. Your request was authenticated using {an HTTP request parameter|a cookie|an IP address|a SOAP header}. Your username is {username}. Please visit http://www.quodd.com/registration-help for more information.

There are two reasons for encountering this error:
1. You are not properly authenticating your calls. To fix this issue, make sure that you are logged in to your account (for authentication via "Cookie"), or using the correct API token (for authentication via "API Token")
2. You do not have an active subscription to the data you are trying to request

Please reach out to support@quodd.com if you continue to receive this error, and it is not due to the reasons highlighted above. 

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Other Question Frequently Asked

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 500 Error?

There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

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05.31.2024

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FAQs

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Corporate Actions

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1

What is CompositeIdentifier in the corporate actions API?

The GlobalCorporateActions API includes CompositeIdentifier, a customer QUODD input parameter that allows users to pinpoint a single even record down to the instrument level.

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05.31.2024

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General-Help

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3

What is your API availability?

QUODD targets 99.9% availability.

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05.31.2024

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Products

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1

What is automatic identifier stitching?

Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.

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Troubleshooting

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3

What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

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05.31.2024

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FAQs

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Corporate Actions

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Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

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05.31.2024

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Products

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1

Is it possible to point to an QUODD IP address instead of an URL?

No. Pointing to our IP address is not permitted because our services are hosted on a virtual environment across multiple servers and availability zones

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FAQs

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Corporate Actions

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1

Why are the CUSIP and ISIN fields blank in the Corporate Actions API?

The CUSIP and ISIN field are blank in the Corporate Actions API because a licensing agreement are required to access them.

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Products

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1

What is IdentifierAsOfDate?

The GlobalHistorical and GlobalCorporateActions APIs include the IdentifierAsOfDate input field, which returns the known active date of the provided identifier. If this value is left blank, the value will default to the current date.

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FAQ

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Customer-FAQs

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3

How do I upgrade my subscription?

You can upgrade your subscription at any time by contacting our Customer Success Team.

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05.31.2024

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FAQs

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Corporate Actions

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What Is Event Identifier in the corporate actions API?

The Global Corporate Actions API includes EventIdentifier, a custom QUODD input parameter that allows users to pinpoint a single event record down to the security listing level.

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Corporate Actions

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What are Dissenters' Rights in the Corporate Actions API?

Dissenters' Rights are defined as a possible payout option for a shareholder in which the shareholder may elect to be paid out in the ‘fair value’ of the currently held shares.

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