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12.19.2024

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FAQs

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Troubleshooting

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3 Min Read

RegistrationError: {Service}: Maximum number of unregistered requests exceeded

RegistrationError: {Service}: Maximum number of unregistered requests exceeded
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The full message of the error you may encounter is:
RegistrationError: {Service}: Maximum number of unregistered requests exceeded. Your request was authenticated using {an HTTP request parameter|a cookie|an IP address|a SOAP header}. Your username is {username}. Please visit http://www.quodd.com/registration-help for more information.

There are two reasons for encountering this error:
1. You are not properly authenticating your calls. To fix this issue, make sure that you are logged in to your account (for authentication via "Cookie"), or using the correct API token (for authentication via "API Token")
2. You do not have an active subscription to the data you are trying to request

Please reach out to support@quodd.com if you continue to receive this error, and it is not due to the reasons highlighted above. 

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Other Question Frequently Asked

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05.31.2024

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FAQs

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General-Help

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3

How does QUODD define a hit?

QUODD defines a "hit" as a measurement of how much data is requested per API call.

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 500 Error?

There are two causes for HTTP 500 errors: 1. A major problem on our side 2. A problem with your request.

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05.31.2024

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FAQs

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Free Trial

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1

What happens when my free trial expires?

When your free trial expires you will receive an outcome of 'Registration Error'.

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05.31.2024

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FAQs

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Free Trial

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1

How do I check how many hits I have left on my QUODD trial?

Check available hits under your account.

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05.31.2024

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FAQs

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Troubleshooting

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3

What is the cause of an HTTP 403 Error?

A 403 Error indicates that we have blocked access to our computers from your computer.

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05.31.2024

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Products

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FAQs

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1

Is there an option to return QUODD data in JSONP format?

All QUODD APIs support both JSON and JSONP formats. To return data using the JSON format, use "json" as the extension for the service on the URL call.

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05.30.2024

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FAQ

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3

Equity+ Installation Instructions

First install Java to be able to Equity+.

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05.31.2024

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FAQs

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Stocks and ETFs

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1

Does QUODD support survivorship bias in your historical stock data API?

Access historical prices with QUODD's Global Historical API, covering equities from 80+ global exchanges. Get open, high, low, close, volume, VWAP, TWAP, and more—data available since 1994 for U.S. exchanges and 2000 for most international markets.

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FAQs

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Metals

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1

Does QUODD offer historical precious metal spot price data?

QUODD offer historical price data for Gold, Silver, Palladium, Platinum and other base metals in our QUODD Global Metals API.

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05.31.2024

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FAQs

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Corporate Actions

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1

Does QUODD provide data on company mergers?

Yes, QUODD does provide data on company mergers.

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05.31.2024

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Products

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FAQs

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1

What is automatic identifier stitching?

Automatic identifier stitching of events traces identifiers back through various corporate actions and provides a complete timeline of events.

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05.31.2024

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Products

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FAQs

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1

What is an API Token?

An API token is an alphanumeric code, unique to your QUODD account, which can be used from any system to validate your API calls.

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