05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I add IP addresses to my account?
05.30.2024
|FAQ
|3
Where does the QUODD FX rates data come from?
The Global Currencies API provides spot exchange rates. QUODD integrates FX rate data from multiple leading data providers including ...
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|FAQs
|Metals
|1
Does QUODD offer historical precious metal spot price data?
QUODD offer historical price data for Gold, Silver, Palladium, Platinum and other base metals in our QUODD Global Metals API.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Does QUODD support survivorship bias in your historical stock data API?
Access historical prices with QUODD's Global Historical API, covering equities from 80+ global exchanges. Get open, high, low, close, volume, VWAP, TWAP, and more—data available since 1994 for U.S. exchanges and 2000 for most international markets.
05.31.2024
|FAQs
|Metals
|1
Can QUODD help me display gold prices on my website?
The Global Metals offers real-time price quotes for gold, silver, and other precious metals and can easily be integrated into an e-commerce website or shopping cart.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.