05.31.2024
|FAQs
|Troubleshooting
|3
RegistrationError: {Service}: Maximum number of unregistered requests exceeded
There are two reasons for encountering this error...
05.31.2024
|FAQs
|Troubleshooting
|3
What is the cause of an HTTP 403 Error?
A 403 Error indicates that we have blocked access to our computers from your computer.
05.31.2024
|FAQs
|General-Help
|3
How does QUODD define a hit?
QUODD defines a "hit" as a measurement of how much data is requested per API call.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I check my Account status?
You can check the status of your account on our website by visiting https://www.quodd.com/MyAccount.
05.31.2024
|FAQs
|Corporate Actions
|1
Why are there multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API?
There are multiple Takeover, Spinoff, and Merger events in the QUODD corporate actions API when an issuer announces more than one payment option for shareholders.
05.31.2024
|FAQ
|Customer-FAQs
|3
What happens if I exceed my paid hit volume?
QUODD does not immediately disable access for customers that exceed their paid hit limit. If a customer consistently exceeds their monthly limit, we will require an upgrade to the next usage tier.
05.31.2024
|FAQs
|Free Trial
|1
Can I cancel my free trial registration?
Free trial registration expires after 7 days or send an email to sale@quodd.com.
05.31.2024
|FAQ
|Customer-FAQs
|3
Do you disable service for non-payment?
QUODD can discontinue service due to non-payment. Will contact customer before doing so.
05.31.2024
|FAQ
|Customer-FAQs
|3
How do I upgrade my subscription?
You can upgrade your subscription at any time by contacting our Customer Success Team.
05.31.2024
|FAQ
|Customer-FAQs
|3
What payment options do you offer?
Major credit cards and corporate billing.
05.31.2024
|FAQs
|Free Trial
|1
What happens when my free trial expires?
When your free trial expires you will receive an outcome of 'Registration Error'.
05.31.2024
|FAQs
|Stocks and ETFs
|1
Why is the volume on BATS (CBOE) lower than other exchanges?
The volume on BATS is lower than other exchanges because the BATS volume reflects the volume of trades performed only on BATS, and does not reflect trades executed on other venues.